Archive for February, 2006

Is $0.99 music download expensive?

Saturday, February 25th, 2006

Recently I stumbled on a rant by a self proclaimed digital enthusiast and real-life investment professional that goes by web alias Thomas Hawk.  Mr. Hawk was particularly taken by the announcement that the iTunes Music Store (ITMS) sold over one billion legal downloads, and proclaims that everybody that buys music from the ITMS is a sucker (his words not mine) because they are locking themselves in to the Apple’s proprietary DRM format.

Brushing aside Mr. Hawk’s misconceptions such as:

  • Crystal clear MP3 (dude have you heard of lossless encoding?)
  • Legality of buy a CD, rip-it, return it scheme he proposes
  • Apple’s DRM is awful (again, his words not mine - obviously Mr. Hawk is not aware that Apple licenses DRM in use on ITMS, thus it’s not Apple’s strictly speaking.  Also, awful is an interesting way to describe a relatively seamless technology without any other relevant benchmark)

This piece prompted me to think about one real question: What is the price I am actually willing to pay for a song?  To make things simple I consider only two variants: buying a song through ITMS or by going to a physical store, buying a CD, and then ripping it to a digital file or doing whatever else I want.  I have covered some music subscription service issues in this blog about one year ago.

We know what the first alternative gives us: You pay $0.99 for a song, it’s in 128kbps AAC (aka advanced audio coding - a part of mpeg4 format with quality roughly equivalent of 160kbps mp3). You can burn it as many times as you want, you can transfer it to up to 5 computers, listen it on as many iPods as you want. Sorry other players are not supported, but really - who cares?

On the other hand if I go to a store to buy a CD, in addition to the price of the CD I actually have to pay cost of my time, because I really can’t use it to do something else (like spend an afternoon in the park with my son). So what’s the time commitment:

  • 55 minutes to go to the store, find/select a CD, check out, come home
  • 5 minutes to rip the CD

OK, so if I am an average American and I make about $39K (2002 census data adjusted by 1.5% average annual real wage growth in last 4 years), which means that one hour I spent purchasing a CD just cost me about $19.5 in lost wages. (And I am not even going to go into how much I value my free time but it’s definitely more than $19.5).  Those of you with higher wages, go ahead, make the adjustment: the end numbers are actually going to be really funny.

In addition to the cost of my time, let’s say that I am an average American living about 10 miles from the mall driving an average efficient car that gives me 20mpg.  Thus, I’ll consume about 1 gallon of gas during this trip costing me about $3. (I don’t have an exact statistics on this, but if you are going to beat up $3 number, remember that you are paying for a car usage, insurance, etc, and that your alternative is to take a bus or a train - if there are any - in which case you will be paying about the same).

So for an average American total looks like $22.5 plus the cost of the CD. 

BUT!, you say,  I am not going to the store to do only this, I am running a bunch of errands. OK, fine. Average mall store purchase is about $90 according to ICSC research, so if an average retail cost of a CD is $12 (don’t have a precise statistics for this, but I seem to remember RIAA claimed some such number recently), then my percentage of total spending allocated overhead to purchase this CD is $3 ($12/$90 x $22.5 = $3), on top of which I need to carry the cost of the CD

Masterpieces excluded, there’s only between 1 and 3 good songs on an album, so (optimistically) I am paying a dollar to purchase the CD in the store, plus 1/3 of the sales price.  If we use the average CD price (my CDs somehow always end up being much more expensive than average, but hey, at least I am not average in something), the total per song is $5.

Is paying $4 differential for being locked into the Apples "awful" DRM a lot?  I guess it depends. This back-of-the-envelope analysis suggests that the likely outcomes for DRMd music industry behavior are:

  • Random hit songs, and experimental music (where longevity and flexibility is not an issue) will be purchased via ITMS (or alike)
  • Masterpieces that have a long-term value will be purchased in a more durable format which is flexible and allows higher fidelity and portability.

And what if a brand new format comes along in 3-10 years?  Well, heck, I just might spend that $1 to purchase the song again. At least I am not investing $4 in an non-interest bearing account at RIAA bank!

What to do when your products become commodities?

Thursday, February 23rd, 2006

Wtclogo_2006_hires_1At Wharton Technology Conference, Matt Espe, CEO of IKON Office solutions will shed some light to IKON’s transformation from technology provider to business partner.

Matthew J. Espe
Chairman and Chief Executive Officer,
IKON Office Solutions

In today’s digital economy, innovative technology is your ticket into the ballpark. To win the game, businesses must move from a technology-vendor model to strategic business partner approach — assessing companies’ needs, and applying the right mix of leading technology and value-added services to effectively meet those needs, and drive efficiency throughout the enterprise. Join IKON Chairman and CEO Matthew Espe as he discusses IKON’s transformation from a commodity hardware vendor to a solutions and services business. Espe will discuss the importance of cultivating a partnership with customers, versus simply selling technology, and the critical role services play in this approach.

Google fights Govt over request for searches

Saturday, February 18th, 2006

Google is fighting back against the US Government’s request for personally identifiable search information from its users.

Wharton Technology Club Case Competition 2006

Thursday, February 16th, 2006

Wharton Technology Club Case Competition 2006

hosted by
20060216_lucentlogo_2

Don’t miss this chance to flex your case cracking skills, network with technology executives from Lucent, and win some serious cash!

First Place Prize $2500
Second Place Prize $1000
Third Place Prize $500

Kick-off:  February 16, 2006

Competition Day:  February 23, 2006

Award Ceremony:  February 24, 2006

Wharton Technology Conference, Philadelphia Convention Center

Form teams of 3-4 MBA students and sign up by sending an email to Bharat Sundaram at bharats@wharton.upenn.edu.  First 8 teams to compete.

Google has your search history

Sunday, February 5th, 2006

Cnet on privacy issue of saved search history  Should not really come as a surprise really, and it applies to pretty much all search engines, although there might be slight differences in exactly the type of information that they save.  Nonetheless it is bothersome to say the least that every search originating from your computer can be viewed by the government or others later in time.