Wharton network outage — what happened?
Wharton has an incredible array of tech services, from email servers, to class document and collaboration tool called webcafe, to a variety of custom made simulation and teaching software. Almost all of this went down sometime on Friday. Most services were restored yesterday morning, but the most critical one for us students — email — is still down. Apparently Microsoft on-site engineers are helping the Wharton Computer Consultants’ team to recover Exchange.
The outage has keep us from @wharton email since Friday, which leads me to wonder about setting up a fail safe forwarding service that gets engaged after X-hours of outage and mail is automatically routed to your prefered email like @yahoo, @hotmail or @gmail.
I’m also wondering what went down and how was the response from software vendors, Microsoft especially, or hardware vendors?
May 13th, 2005 at 9:51 pm
Coming from tech space it is very hard for me to understand two things:
1. How could this outage have taken such huge proportions: webcafe and spike were down, as were all machines since you could not log in
2. Why did it take 4 days to fully restore services
GCP teams working on their client presentations were especially hard hit since that very weekend was the peak of their activity.
May 18th, 2005 at 11:54 am
FWIW, I know for a fact that email was lost. I sent several mail messages to myself from my gmail account to see if they would ever be received. I only received one of the messages.